Trouble & Issue

Troubleshoot & Issues Garmin GPS

Explore the Range of your GPS

This problem might occur due to the firmware of the Garmin GPS is out of date. you need to install the latest firmware of the Garmin GPS device. Engineers work every day to enhance the functionality of Garmin GPS. They develop latest features and firmware to make your experience better with Garmin device. You need to update your Garmin GPS time to time in order to receive latest features.

For firmware update, Try following steps

  • Download and install Garmin Express on your computer.
  • Open Garmin Express and connect GPS device to the computer (via USB)
  • Register your GPS device and Check all the latest updates.
  • Once an update is found, agree all the terms and conditions.
  • Install the latest firmware and disconnect the GPS device.

Synchronization Errors:

Getting a synchronization error while syncing your device? This problem might occur due to Windows firewall or USB cable. Check the USB cable first before doing anything. If a USB cable is malfunctioned, it will not allow you to synchronize the device.

Windows firewall remain the key reason if you are getting synchronization errors. Look for the firewall according to your version of windows. Turn off the firewall while it’s trying to synchronize the device. Once the synchronization is complete, you can turn on the firewall.

Unusual Shutdown:

This problem might occur after the software update or any hardware problem. You cannot do anything about hardware problem until replacing the part. if this issue is unrelated to a hardware problem, the issue might get fixed from the hard reset. Back up all the data before the reset.

Follow the steps below to reset the Garmin GPS:

  • Power off the Garmin GPS
  • Press and hold down the power button
  • Hold down your finger on the left-hand bottom side of the GPS screen while holding down the power button.
  • Click yes to erase all data and it will reset the GPS.
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Garmin Express Won't Open

Garmin Express is the software which used to manage Garmin GPS from your computer. It is one of the most used sofware for GPS devices. You can handle numerous tasks with Garmin Express such as register the product, map update and software update. Garmin Express makes your life easy if you want to keep updating your maps. With just a single click, you can update your software and maps. Check for the latest updates every month to keep your device up to date.

If you are encountering any problem to launch Garmin Express in your computer, Follow below steps:

Press and hold down Windows key + E simultaneously.

Open windows drive and search for %localappdata%

Delete the folder Garmin_Ltd.

Restart your computer and try to open Garmin Express again

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Issue with maps update

Garmin just launched free lifetime maps for some models of Garmin GPS. You can update lifetime maps without any hazel process. Garmin Drivesmart 50LMT and Garmin Drivesmart 60LMT come with free lifetime map updates. You just need to install Garmin Express and update your maps right away with just a single click on update button.

If you are facing any problems to update your maps, Check if there is any firewall installed in your computer. Turn off the firewall and try to update maps again.

Still not fixed? Grab a memory card and download all the maps in the memory card. Insert the memory card in your Garmin GPS and access all the maps.

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Garmin Express installation failed

Installation of Garmin Express is a very easy process. You just need to download Garmin express from Garmin website. Follow simple steps and choose all the positive options to install the Garmin express.

Failed Try Again? If you are trying installing the Garmin express on your windows computer, but getting an installation error. You did turn off the firewall and still, it is executing you an error. Try below steps to resolve this problem :

  • Create a new administrative account on your windows computer.
  • Log in your new administrative account.
  • Install the Garmin Express in your new account.
  • Finish the installation process and open Garmin Express to make sure it is working fine.
  • Note: You can delete the new account after installing the Garmin express.
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Synchronization Errors

The first time you synchronize your device with Garmin express, you may face many errors in order to sync your device. Other critical errors can occur when your computer’s firewall is activated. If you are getting problems in order to sync your device, make sure your window’s firewall is off while synchronizing your Garmin.

Other Computer related problems may give you different types of errors in synchronization. you may get crashes and freezes, while you are using more than one applications. There can be lots of reasons for the errors like registry errors, fragmented files, malware, spyware, and malfunctioning.


The Unusual shutdown of your Garmin GPS will give you a headache sometimes. If your Garmin device is turning off by itself then it’s time to reset your device. Before restarting the device, Please check the battery that if its loose or not. Press and hold down the power button for thirty seconds will persuade you to reset your device.

Please call our experts 1-844-542-9555 to find out the main problem for these errors.

Failed to Update the Maps and Firmware

Garmin specifies two types of software for updating the maps and firmware

Web Updater

WebUpdater overcomes this problem of firmware updates and install the latest updates for the firmware of the device. However, it does not have the capability to update the maps.

Garmin Express

Garmin Express fails to install maps and firmware updates automatically. Connect your Garmin GPS to your computer via USB cable and update the maps and firmware. Sometimes Garmin express may give you errors in firmware and maps updates.